Implementation Support Specialist

6 days ago


Bothwell, South Lanarkshire, United Kingdom NHS National Services Scotland Full time
About the Role

NHS Lanarkshire is seeking a highly skilled Implementation Support and Training Officer to join their team on a fixed-term basis until December 2025. As a key member of the eHealth Programme Implementation & Support Training team, you will play a crucial role in designing, delivering, and evaluating training programmes for staff in NHS Lanarkshire.

Key responsibilities include coordinating and running IT training programmes, creating user guides and procedures, and providing support to managers and departments during and after the implementation process. You will also be responsible for maintaining and producing summary information about training delivered.

What We're Looking For
  • A minimum of HNC level education in a computing-related subject, preferably with a formal training qualification.
  • Proven ability to effectively design and deliver training and development packages, working to tight deadlines.
  • Sound knowledge of Microsoft Office products, including Word, Excel, Access, and PowerPoint.
Desirable Skills
  • Car driver with a full, valid UK/EU/EEA licence.
Contract Details

Fixed-term contract until December 2025.

Full-time position, 37 hours per week.

Location and Working Pattern

This role will be based in the Digital Training Department within Kirklands - NHSL Headquarters.

The working pattern for this role is Monday to Friday, 9am to 5pm.

Why Join NHS Lanarkshire?
  • A minimum of 27 days annual leave, increasing with length of service.
  • A minimum of 8 days of public holidays.
  • Membership of the NHS Pension Scheme, with life insurance benefits.
  • Paid sick leave, increasing with length of service.
  • Occupational health services.
  • Employee counselling services.
  • Work-life Balance policies and procedures.


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