Customer Service Representative

1 month ago


Prudhoe, Northumberland, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring that every customer feels welcome and valued.

Key Responsibilities

  • Provide top-notch customer service, addressing customer needs and concerns in a friendly and professional manner.
  • Work collaboratively with the team to maintain a clean and welcoming dining area, ensuring high standards of cleanliness and organization.
  • Organize special events and activities to create a fun and engaging atmosphere for customers.
  • Communicate effectively with customers, actively listening to their needs and providing solutions.
  • Work efficiently and productively in a fast-paced environment, maintaining high energy levels throughout your shift.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A friendly, welcoming, and courteous demeanor
  • The ability to work well under pressure and maintain high energy levels

Join Our Team



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