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Customer Service Representative

2 months ago


Prudhoe, Northumberland, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring that every customer feels welcome and valued.

Key Responsibilities

  • Provide top-notch customer service, addressing customer needs and concerns in a friendly and professional manner.
  • Maintain a clean and safe dining area, adhering to high standards of cleanliness and organization.
  • Organize special events and activities to create a warm and welcoming atmosphere.
  • Collaborate with the management team to ensure seamless communication and customer satisfaction.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including holiday pay, service awards, meal allowances, and employee discounts from top brands.

Requirements

To succeed in this role, you'll need to possess excellent communication skills, a genuine smile, and the ability to work well under pressure. You'll be a team player, comfortable working in a fast-paced environment and maintaining high energy levels throughout your shift.