Payment Operations Manager
7 days ago
Job Overview
We are seeking a highly skilled Payment Operations Manager to join our team at Buckden Partners. As a key member of our payment operations team, you will be responsible for managing payment processes, ensuring compliance with regulatory requirements, and fostering partnerships with banks and payment providers.
About the Role
- This full-time position is based in London and requires a strong understanding of UK/EU payment systems and FCA regulatory frameworks.
- You will work closely with IT teams to enhance payment systems and resolve technical issues, while maintaining accurate records and reports.
- A competitive salary of £45,000 - £60,000 per annum reflects your expertise and experience in payment operations within fintech or a payment institution.
Your Responsibilities
- Process payments across SEPA, SWIFT, and FPS systems, reconcile transactions, and ensure accuracy.
- Maintain compliance with FCA, PSD2, AML, and KYC regulations, supporting audit processes and providing actionable insights for process improvement.
- Collaborate with IT teams to enhance payment systems and resolve technical issues.
- Proactively detect and prevent fraud, monitoring risks and implementing mitigations.
- Establish and manage relationships with banks and payment providers; negotiate contracts.
- Handle escalated customer payment issues and ensure resolution.
Your Requirements
- Proven experience in payment operations within fintech or a payment institution.
- In-depth understanding of UK/EU payment systems and FCA regulatory frameworks.
- Proficiency in working with payment gateways, APIs, and fraud detection systems.
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