Fintech Payment Operations Manager
3 weeks ago
**About the Role:**
We are seeking an experienced Fintech Payment Operations Manager to join our team at Buckden Partners. This dynamic role involves overseeing payment operations, optimizing workflows, ensuring regulatory compliance, mitigating fraud risks, and fostering partnerships with banks and payment providers.
Responsibilities:
- Process payments across systems (SEPA, SWIFT, FPS), reconcile transactions, and ensure accuracy.
- Maintain compliance with FCA, PSD2, AML, and KYC regulations, supporting audit processes.
- Collaborate with IT teams to enhance payment systems and resolve technical issues.
- Proactively detect and prevent fraud, monitoring risks and implementing mitigations.
- Establish and manage relationships with banks and payment providers; negotiate contracts.
- Handle escalated customer payment issues and ensure resolution.
- Generate detailed payment reports and provide actionable insights for process improvement.
Requirements:
- Proven experience in payment operations within fintech or a payment institution.
- In-depth understanding of UK/EU payment systems and FCA regulatory frameworks.
- Proficiency in working with payment gateways, APIs, and fraud detection systems.
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