Customer Service Team Member

1 week ago


Cheltenham, Gloucestershire, United Kingdom The Ardonagh Group Full time
Job Summary:

The Ardonagh Group is seeking a skilled Customer Service Team Member to join its dynamic contact centre environment. As a key member of the team, you will be responsible for providing exceptional customer service over the phone and via email.

This role requires strong communication skills, a positive attitude, and the ability to work well under pressure. If you have a passion for delivering outstanding customer experiences and are looking for a rewarding career in customer service, this could be the perfect opportunity for you.

Key Responsibilities:
  • Provide great customer service over the phone and via email.
  • Manage high call volumes in a fast-paced contact centre environment.
  • Meet and exceed performance KPIs and targets.


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