Team Member

9 hours ago


Cheltenham, Gloucestershire, United Kingdom Hollywood Bowl Group Full time
About The Role

Are you looking for a fun and fast-paced environment to work in, with great benefits?

At Hollywood Bowl Group, our goal is to provide outstanding customer service and create lasting memories for our customers. As a Team Member, you will be at the very centre of the customer's journey, working in a dynamic and fast-paced world.

Within our centres, you will be trained across all key areas, so you'll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen, welcoming customers at reception, hosting parties on the lanes, or serving food & drink from our bar and diner.

Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.

What You'll Get

As a Team Member, you'll get:
  • The opportunity to earn an extra 50p per hour, paid to you every month
  • Access to apprenticeship programmes and our in-house management training programmes
  • Optional pension plan
  • Additional days holiday with length of service up to five days
  • Ongoing training and development, with the opportunity to fast track your career
  • Free game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • 50% off food when you are working
  • Access to our Employee Assistant Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
  • Opportunity to join our healthcare cash plan


Key Requirements

We'll want to see:
  • Great customer service, with the ability to communicate at all levels
  • High energy and the ability to work in a fast-paced environment
  • A friendly, supportive and helpful team player
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills


About Us

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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