Director of Commercial Operations

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Royal Academy Of Dance Full time
Job Title: Director of Commercial Operations

We are seeking a highly skilled and experienced Director of Commercial Operations to lead and transform our commercial operations.

Key Responsibilities:
  • Develop and execute a comprehensive commercial strategy to drive growth across all commercial channels.
  • Lead and manage a team of commercial professionals to achieve sales, profit, and performance targets.
  • Identify and launch new revenue streams, including corporate and private events, and costume hire.
  • Drive retail and eCommerce innovation to enhance our retail presence as a leader in the cultural sector.
  • Oversee day-to-day commercial operations, ensuring alignment with our artistic programme and brand vision.
Requirements:
  • Proven track record in growing revenue and exceeding commercial targets.
  • Extensive experience in commercial operations, particularly in retail, F&B, and events.
  • Expertise in CRM and customer journey development, with a data-driven approach.
  • Ability to negotiate successful commercial partnerships and manage third-party contracts.
  • A strong understanding of contemporary retail and event trends, aligned with our brand values.
  • A visionary leader, able to inspire and influence teams to execute the commercial strategy.
  • Results-driven and pragmatic, capable of making tough decisions to meet commercial objectives.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

This is a full-time position, based primarily in Stratford-upon-Avon, with occasional travel to London and other locations as needed.


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