Healthcare Assistant Specialist
2 days ago
Job Overview:
Optical Express is a leading provider of laser eye, premium intraocular lens and cataract surgery. We are seeking a skilled Healthcare Assistant to join our team in Cambridge.
Key Responsibilities:
- Pre-operative testing, conducting tests prior to examination and treatment, and assisting during the consent appointment process.
- Patient discharging, instructing patients on post-procedure care, updating medical records, and making follow-up appointments.
- Laser technician duties, including preparation and calibration of lasers, data understanding, loading and transferring, and safe operation.
- Coordinating patient flow, ensuring minimal waiting times, and managing queries.
- Assisting surgeons during consent appointments and treatments, acting as a scrub assistant, taking notes, and instilling eye drops.
- Undertaking HCA roles in IOL theatres to assist surgical teams and patients during surgery and associated tasks.
- Participating in end-of-treatment day activities, updating patient files, filing, compiling reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents, contributing to patient safety, quality, and risk management.
Requirements:
- Excellent communication and presentation skills.
- Ability to convey technical information effectively.
- Adaptability and flexibility in work approach.
- Strong time management and prioritization skills.
- Confident, professional individual with excellent organizational skills.
- Excellent telephone manner and confidentiality.
Benefits:
- A market-leading salary of £24,000 per annum.
- No night shifts.
- State-of-the-art working environments.
- 29 days annual leave.
- Pension scheme.
- Free Laser Eye Surgery and Intraocular Lens Surgery.
- Free eye tests.
- Discounted prescription eyewear and sunglasses.
- Generous friends and family discount scheme.
- Ongoing training and development opportunities.
- An accessible management team and transparent management structure.
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