Travel Money Advisor

3 days ago

Enniskillen, United Kingdom Travelex Full time

About the Role:

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We are looking for a highly skilled Travel Money Advisor to join our team in Enniskillen. As a key member of our ASDA Travel Money team, you will be responsible for providing expert advice and support to customers on all aspects of travel money.

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Key Responsibilities:

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  • Provide exceptional customer service and support to customers with all their travel money needs">
  • Offer expert advice on Travelex products and services, including travel money, insurance, and financial services">
  • Process foreign exchange transactions accurately and efficiently">
  • Deliver on key performance goals, both procedural and customer-focused">
  • Collaborate with colleagues to achieve business objectives">
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About You:

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To succeed in this role, you will need to have strong communication and interpersonal skills, a keen eye for detail, and the ability to work well under pressure. You should also have a desire to succeed and a passion for delivering exceptional customer service.

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What We Offer:

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We offer a competitive salary of £12.50 per hour, plus opportunities for overtime and bonuses. You will also receive a comprehensive benefits package, including flexible hours and shift patterns, 25 days holiday (pro-rata), and access to employee wellness programmes.

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The Interview Process:

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Our interview process typically involves an initial screening call, followed by an online interview with one of our Talent Acquisition Partners. If successful, you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.

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About Travelex:

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We are a leading specialist provider of foreign exchange, with a network of stores across the UK. Our mission is to simplify our customers' access to international money, however and whenever.

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