Service Agent

**Where: Enniskillen
Full-time: Permanent**

**Salary: £21,408 plus regular bonuses **

**The Role**

Are you someone with enthusiasm and belief in providing excellent customer service?
If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of billing questions or answering a technical query they may have. With the training and support we give you, you’re the expert that our customers love talking to.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

**Your Future With Us**

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask

**Wondering If You’re What We’re Looking For?**

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.
Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

- A **great** starting salary of **£21,408**, plus **incentives** throughout the year
- Our **Smart working model** which supports you to create a **flexible working** routine that works for you
- **Huge** discounts of EE & BT products including your Mobile and Broadband - saving you **hundreds** **of** **pounds** every year
- Season Ticket** Travel Loan - **Giving you the funds to** pay for your travel **to and from work up front**, helping you where it counts**:

- Brand **new** **sites** We are currently refurbing all our contact centres to make them **state of the art** and a great place to work
- Volunteering days, so you can **give back** to your local community
- Optional Private Healthcare and Dental, for **you** and the **family**:

- A share scheme where you can **invest** in the company at a **discounted** rate
- **25 days holiday** with the option to buy more
- Optional Pension scheme to **protect** your **future**:

- **Critical Illness** cover
- Gym membership **discounts**:

- **Discounts** off attractions for the **family** all year round
The smaller bits like; **free** tea and coffee, and even a **concierge**

What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started

EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.