Customer Support Agent

4 weeks ago

Coventry, Coventry, United Kingdom MSX International Full time

Job Title: Customer Support Agent

Job Summary: We are seeking a highly skilled Customer Support Agent to join our team at MSX International. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.

About the Role:

  • Provide technical support to customers via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Excellent communication and problem-solving skills
  • Technical knowledge of MSX International products and services
  • Ability to work in a fast-paced environment
  • Strong customer service skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Working Arrangements:

  • 40 hours per week
  • 6-month fixed contract
  • Flexible working arrangements, including remote work options

About MSX International:

MSX International is a leading provider of mobility solutions, with a global presence and a reputation for excellence. We are committed to empowering our customers to thrive in an ever-changing world, and we are seeking talented individuals to join our team.

How to Apply:

If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your CV and a cover letter, to [insert contact information].

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