Operational Services Manager

1 month ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands Full time

An exciting new opportunity has arisen to join our Histology office team as an Operational Services Manager.

The post holder will assist the Operational Services Manager in the efficient and effective operational management of resources within the network.

The post holder will have line management responsibility for members of the Histology Administration team, as directed by the Operational Services Manager.

To assist and where appropriate lead Network projects.

To deliver continually improving high quality patient care with the resources available.

Main duties of the job
  1. Assist the Operational Services Manager with workforce planning, recruitment and selection, training and Human Resource Policies.
  2. Assist with the development and implementation of standard operating procedures for local areas/departments within NMCPS to support effective operational delivery in line with Lean processes.
  3. Support with service delivery which meets the requirements of CQC standards and other assessment reviews, including 18 weeks, cancer targets etc.

At University Hospitals of North Midlands NHS Trust, we value our staff and recognize the importance of investing in their development. We are committed to creating a culture of inclusion, providing equal opportunities for career development that are fair and transparent.

We are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfill their true potential.

Person specification
  • Diploma/Degree in Management or health-related subject
  • Leadership and team building skills
  • OCR equivalent in working with Excel, PowerPoint, Access and Outlook (or equivalent software)
  • Awareness of Trust policies and procedures
Personal Qualities
  • Prides oneself on maintaining a high standard of work
  • We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation
  • Flexible working will be considered in line with Trust policies
  • New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check


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