Operational Manager

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time
Job Summary

This is an exciting opportunity to join the University Hospitals of North Midlands NHS Trust as an Operational Manager for the Acute Care at Home service. The successful candidate will be responsible for the development and provision of services, including clinical, governance, and operational functions.

Main Responsibilities

The post holder will support the implementation, growth, and delivery of the CRIS and Virtual Wards. They will take action to ensure the nursing agenda is delivered by providing strong visible leadership and operational management alongside the Professional Lead ACP Clinical Leads. The post holder will establish systems to provide assurance to the Organisational Leads that sufficient workforce is available to deliver high-quality care in accordance with the ACAH service specification.

About the Role

The successful candidate will be involved in actively supporting the development and improvement of the urgent care our patients receive, promoting a clinically viable care closer to home ethos of working in line with the NHS Long Term plan (LTP). They will work in partnership with other professionals to provide quality care and effective use of resources in relation to the quality of patient care.

Key Requirements
  • Educated to degree level or equivalent professional qualification
  • Evidence of higher level study at Masters Level; or alternatively working knowledge and experience at an equivalent level
  • Professional training delivery qualification or equivalent experience of delivering and facilitating in challenging environments
Personal Qualities
  • Behaves in an open, ethical, and professional manner
  • Aware of own strengths and limitations
  • Able to balance own plans and priorities with those of the service and other team members
  • Able to demonstrate a level of personal confidence necessary to overcome barriers
  • Evidence of diplomacy and ability to deal with difficult situations

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