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Customer Service Representative
2 months ago
Rise Recruitment Solutions is seeking a highly skilled Customer Service Executive to join our team. As a key contact for clients, you will handle all types of queries with confidence and excellent customer service.
Key Responsibilities:- Process quotation and sales orders using our bespoke computer system, ensuring a high level of accuracy.
- Build relationships and confidence with your customers through the use of email and telephone.
- Manage web chat contacts and provide exceptional customer care.
- Develop a firm understanding of effective customer care processes and their wider impact on business.
- Utilize excellent telephone manner with strong written and verbal skills to deliver a fantastic customer experience.
This is a fantastic opportunity to join a business that recently won the award for Bedfordshire Business of the Year 2019 and makes clothing and uniforms for some of the world's most prestigious brands.
To be successful in this role, you will need to have a strong understanding of customer care processes and be able to build relationships with clients. If you are a motivated and customer-focused individual, we would love to hear from you.
