Customer Service Representative
2 weeks ago
About the Role
We are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
- Participate in seasonal, community, and charity events, enhancing the customer experience and promoting Tesco's values.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, flexible working, and access to exclusive discounts and rewards.
- A supportive and inclusive work environment, where you can grow and develop your career.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a great shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with a willingness to work varied shifts and meet business needs.
- A commitment to maintaining a high level of product knowledge and staying up-to-date with company policies and procedures.
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