Customer Service Representative

2 weeks ago


Lyme Regis, Dorset, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in seasonal, community, and charity events, enhancing the customer experience and promoting Tesco's values.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, flexible working, and access to exclusive discounts and rewards.
  • A supportive and inclusive work environment, where you can grow and develop your career.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a great shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with a willingness to work varied shifts and meet business needs.
  • A commitment to maintaining a high level of product knowledge and staying up-to-date with company policies and procedures.


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