Customer Service Representative

2 weeks ago


Lyme Regis, Dorset, United Kingdom Toad Hall Cottages Full time

About the Role

We are seeking an enthusiastic and friendly individual to support our team in Lyme Regis.

This full-time position will be split between Holiday Specialist and Property Administrator tasks, requiring excellent communication skills and a proactive attitude.

Key Responsibilities

  • Take bookings and assist customers with queries
  • Manage property portfolios with the Property Consultant team
  • Work from our Lyme Regis office, with occasional weekend and bank holiday shifts

Requirements

  • Organised and able to work independently
  • Good communicator with professional phone manner
  • Flexible and positive attitude, with a sense of humour
  • Enthusiastic about converting sales and maximising revenue
  • Comfortable using computer systems

Preferred Qualifications

  • Experience in a customer-facing role
  • Knowledge of the Dorset and East Devon area

What We Offer

  • Full-time employment with a competitive salary
  • Yearly bonus and additional pay
  • Company pension, employee discount, and sick pay


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