Supervisor of Customer Experience

3 weeks ago


Tunbridge Wells, United Kingdom Fullers Full time
Experience the Best as a Supervisor

We're seeking a highly motivated and experienced supervisor to lead our team at The Duke of York in Royal Tunbridge Wells. As a supervisor, you'll be responsible for maintaining high team morale and guest satisfaction, while also assisting in training and guiding new team members.

Job Overview

  • As a supervisor, you'll play a key role in ensuring that our guests receive exceptional service and have an unforgettable experience.

Key Responsibilities

  • Maintain high team morale and guest satisfaction.
  • Hands-on leadership with a positive attitude.
  • Assist in training and guiding new team members.
  • Excellent communication skills.
  • Passion for fresh food, great wines, and engaging service.

What We Can Offer

  • An estimated salary range of £22,500 - £26,000 per annum, depending on experience.
  • A supportive and collaborative work environment, where you can grow and develop your skills.
  • Ongoing training and development opportunities, including induction and training programs.
  • A range of benefits, including 25% discount on food and drink, increasing to 30%, 35%, and 40% after one, three, and five years, respectively.
  • Fair share of tips, paid on top of hourly pay, weekly basis.
  • Hotel stays: Discounted stays at hotels within the Fuller's Family.
  • My Fuller's access: Online platform with savings and discounts at retailers, gyms, cinema tickets, and more.
  • Healthcare Cash Plan: Access to a 24-hour GP service and claims for dentist and eyecare appointments after one year.
  • Up to 35% earnings through Wagestream.


  • Wells-next-the-Sea, Norfolk, United Kingdom Punch Pubs Full time

    Supervisor Opportunity at Punch Pubs">We are looking for a skilled and experienced Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our pub, including staff management, customer service, and inventory control.">Key Responsibilities:Manage staff performance and develop...

  • Supervisor

    6 days ago


    Tunbridge Wells, United Kingdom Jones Bootmakers Full time

    We have a part time Supervisor opportunity to join our Jones Bootmaker team in Tunbridge Wells on a 30 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Supervisor** Are you **passionate** about achieving sales targets and KPI’s with a **‘can do’**...


  • Royal Tunbridge Wells, United Kingdom Euro Car Parts Full time

    **Euro Car Parts: Full Time Sales Assistant / Department supervisor - Tunbridge Wells** **_ Competitive Salary plus monthly and quarterly Bonus scheme._** You are responsible for the smooth operation of our trade counter. Duties include serving customers who visit the trade counter, Application of car parts on our easy to use catalog system and ensuring...


  • Royal Tunbridge Wells, United Kingdom Euro Car Parts Full time

    **Euro Car Parts: Full Time Sales Assistant / Department supervisor - Tunbridge Wells** **_ upto 28k PA plus monthly and quarterly Bonus scheme._** You are responsible for the smooth operation of our trade counter. Duties include serving customers who visit the trade counter, Application of car parts on our easy to use catalog system and ensuring that the...

  • Supervisor

    7 months ago


    Royal Tunbridge Wells, United Kingdom The Watches of Switzerland Group Full time

    Are you passionate for sales and providing an exceptional customer experience? Do you have experience as a Supervisor / Team Leader within a retail environment? Can you support management with guiding and motivating a sales team? Do you have exceptional communication and interpersonal skills? We are looking for a Sales Floor Executive (Supervisor) to join...

  • Supervisor

    2 weeks ago


    Royal Tunbridge Wells, United Kingdom The Watches of Switzerland Group Full time

    Are you passionate for sales and providing an exceptional customer experience? Do you have experience as a Supervisor / Team Leader within a retail environment? Can you support management with guiding and motivating a sales team? Do you have exceptional communication and interpersonal skills? We are looking for a Sales Floor Executive (Supervisor) to...

  • Shift Supervisor

    2 weeks ago


    Tunbridge Wells, United Kingdom Cobra Coffee Full time

    **Shift Supervisor** We’re looking for Shift Supervisors who can embrace our coffee culture and inspire a great performance. **What to expect** Joining us as a Shift Supervisor, you’ll be responsible for delegating tasks to our store partners to create and maintain the Starbucks experience for our customers. You’ll support the Store Manager when it...

  • Care Supervisor

    1 week ago


    Tunbridge Wells, United Kingdom Coburg Banks Limited Full time

    **Required: A new Field Care Supervisor to work for my client** If you've got a background in planning, directing an delivering quality assurance then you could be exactly what they're looking for. Interested? Then read on... **Tell me more about the role...** You will be primarily responsible for providing domiciliary service within the Tonbridge area. The...


  • Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Royal Tunbridge Wells, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently,...


  • Tunbridge Wells, Kent, United Kingdom Moss Full time

    Role OverviewYou will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer's journey and experience instore, ensuring that customers return time and time again.As a hardworking, dedicated individual, you will swiftly identify...


  • Tunbridge Wells, Kent, United Kingdom Office Angels Full time

    As a valued member of our team at Office Angels, we are seeking an exceptional Customer Service Administrator to join our dynamic and growing distribution company based near Paddock Wood. The successful candidate will be responsible for delivering outstanding customer support and ensuring seamless communication with our clients.This is a unique opportunity...


  • Tunbridge Wells, United Kingdom Brook Street Full time

    Salary: £24,000 - £27,000 per annum Hours: 8am-4.30pm/ 9am-5.30pm/ 9.30-6pm Monday - Friday on a rota basis This is a hybrid role working from home 2-3 days in the office and the rest from home This award winning, highly customer-focused and forward thinking business who have significant growth year on year are looking for a new Customer Experience...


  • Tunbridge Wells, Kent, United Kingdom Brook Street Full time

    Become part of Brook Street's busy team as a customer experience coordinator! We are seeking a skilled customer services professional to join us on a full-time maternity cover basis. This role offers the opportunity to develop your customer service and administration skills in a dynamic environment.Job Description:The successful candidate will be responsible...


  • Tunbridge Wells, Kent, United Kingdom Moss Full time

    Key Responsibilities: Deliver an exceptional customer experience, following Moss Essential Steps of Service. Strive for high productivity, seizing each opportunity to maximise sales and services goals. Have strong product knowledge for all our services. Be aware of external opportunities that could improve store performance and provide the best customer...


  • Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    About beBee ProfessionalsWe are a vibrant and dynamic organization that prides itself on delivering exceptional customer service experiences.What We OfferOur hourly wage for this role is £10.50 plus tips, along with flexible scheduling, employee discounts, and promotions.Job DescriptionThis role involves working as part of our fast-paced team to engage with...


  • Tunbridge Wells, Kent, United Kingdom Austin Fraser Full time

    ResponsibilitiesCustomer Service: Interact with seniors, their families, referral sources, and the community at large in a positive and empathetic manner.Service Development: Participate in developing plans for hospitality services, including service offerings, budget, customer communication, satisfaction measurements, and input for program...


  • Tunbridge Wells, Kent, United Kingdom Card Factory Full time

    Do you want to be part of a team that makes a difference? As a Seasonal Sales Assistant at Card Factory, you'll be helping our customers create unforgettable memories. Your key responsibilities will include ensuring customer satisfaction, serving at the tills, and assisting with stock take and merchandising.Your Benefits:A competitive salary of £24,000 -...


  • Tunbridge Wells, Kent, United Kingdom OneRetail Full time

    We are seeking a highly motivated and experienced Barista to join our OneRetail team, working closely with colleagues to deliver exceptional beverages and customer service. In this exciting role, you will be responsible for preparing perfectly blended drinks, serving high-quality food, and maintaining a clean and welcoming workspace.Key Skills and...


  • Tunbridge Wells, Kent, United Kingdom AXA Full time

    At AXA Health, we're looking for a talented individual to support our Marketing and Communications team in shaping and delivering strategic intent across all audiences.Key ResponsibilitiesDevelop and implement data-driven marketing strategies to increase business and customer contributions.Lead integrated initiatives, including new feature launches,...


  • Tunbridge Wells, Kent, United Kingdom AXA UK Full time

    About the RoleWe are seeking a highly organised individual to join our marketing and communications team to support, shape and deliver our strategic intent across all our audiences.You will help lead integrated initiatives, such as new feature launches, mandatory activities and special projects for an on-point Member experience.This includes enabling...