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Supervisor

7 months ago

Royal Tunbridge Wells, United Kingdom The Watches of Switzerland Group Full time

Are you passionate for sales and providing an exceptional customer experience?
Do you have experience as a Supervisor / Team Leader within a retail environment?
Can you support management with guiding and motivating a sales team?
Do you have exceptional communication and interpersonal skills?
We are looking for a Sales Floor Executive (Supervisor) to join our wonderful team in Mappin & Webb, Tunbridge Wells
Our Sales Floor Executives are role models for the Mappin & Webb brand; dedicated team players with a passion for delivering excellent customer service to ensure that everyone has an exceptional experience in our showrooms. Working towards personal and team targets and assisting management when required, you will play a key role in the showrooms success by identifying, sharing and spreading best practise; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our wonderful products.
**About you**
- Experience of leading / supervising a team
- A great communicator with a natural flair for striking up conversation
- A passion for delivering exceptional customer service
- Experience in the jewellery industry is desirable
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile

**About us**
Mappin & Webb has been a cornerstone of English high society for over 240 years, and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch and currently holds appointments as ‘Jewellers, Goldsmiths and Silversmiths' to Her Majesty The Queen and 'Silversmiths' to His Royal Highness The Prince of Wales. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches, to elegant silverware, glassware and bespoke lifestyle accessories.

**Rewards**
Here at Mappin & Webb alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. Opportunities are endless

**Job Types**: Full-time, Permanent