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E-commerce Growth Strategist

2 months ago


Croydon, Greater London, United Kingdom Superdrug Full time

About Superdrug

Superdrug is a leading health and beauty retailer that aims to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our Vision

We're a team that puts our customers and our teams at the heart of everything we do. Our success comes from our people – they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

The Role

We're looking for a talented Business Development Manager to join our Superdrug Marketplace team. As a key member of our team, you will play a crucial role in expanding our Marketplace by acquiring new business and nurturing existing sellers. You will collaborate closely with our Marketplace Senior Manager, Account Manager, and Marketplace Trading Manager to drive our 'best in class' Marketplace proposition.

Key Responsibilities

  • Seller Recruitment and Pipeline Development
    • Actively pitch and recruit new sellers to build a strategically focused seller pipeline.
    • Create compelling content to effectively pitch to potential sellers.
    • Stay updated on emerging market trends to ensure the seller pipeline reflects current opportunities.
    • Identify new category opportunities using market data and demonstrate their commercial potential.
  • Seller Onboarding and Compliance
    • Execute the go-live strategy for new sellers in collaboration with the Trading Manager.
    • Work with the Account Manager to ensure smooth and timely onboarding that meets both seller and Marketplace needs.
    • Ensure new sellers comply with Superdrug Marketplace's KPIs and standards.
  • Promotion and Communication
    • Support the Trading Manager by scheduling promotional activities for sellers in line with the event calendar.
    • Lead on comms for internal business communications and updated, highlighting opportunities, risks, and successes.
  • Performance Measurement and Reporting
    • Measure, report, and drive key inputs and outputs to ensure Marketplace seller growth.
    • Provide excellent administrative support, including creating and updating internal documentation.
    • Supporting with IT on feature development.

What We Offer

  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • 2 staff discount codes for yourself and a family member or friend
  • 30% discount on Superdrug Own Brand Products both in store and online
  • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern, and collaborative office
  • Company pension matching and bonus
  • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
  • We are part of a group who work closely with Savers, The Perfume Shop, and Three UK
  • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,000 stores in 25 markets
  • Unrivalled Learning and Development programmes