Branch Customer Service Representative

1 day ago


Southampton, Southampton, United Kingdom Austin Fraser Full time

Austin Fraser seeks a highly skilled and motivated Branch Assistant to join its Southampton branch (SO15).

The ideal candidate will have customer-focused experience in a customer-facing role and be proactive in building relationships with customers.

Job Summary:

This role involves providing excellent customer service on the Trade Counter to trade professionals and members of the public.

Responsibilities include selling products on the trade counter, calling customers to build rapport and drive customer loyalty, completing deliveries using the company van, and popping into the warehouse to pick & pack items to ensure customers' orders are completed on time.

Key Responsibilities:
  • Selling products on the trade counter
  • Calling customers to build rapport and drive customer loyalty
  • Completing deliveries using the company van
  • Popping into the warehouse to pick & pack items
What We Offer:

Estimated salary: £29,000 - £36,000 per annum

Benefits include 33 days annual leave (including bank holidays) + Birthday Day off

Comprehensive health & wellbeing support programme

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