Customer Service Representative
15 hours ago
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative within the Waste Services department of Hillingdon Council. This exciting opportunity offers a unique chance to develop valuable skills, work towards professional qualifications, and play a pivotal role in promoting sustainable waste management practices.
The ideal candidate will have strong communication skills, both verbal and written, and confidence in working with the public. A 'can-do' attitude, team spirit, and adaptability in meeting new challenges are essential. You'll be able to demonstrate initiative, problem-solving skills, and a commitment to personal and professional growth.
The successful candidate will gain hands-on experience operating the site's weighbridge, managing chargeable rates for materials, and ensuring compliance with safety and environmental standards. An estimated salary of £18,500 - £20,000 per annum, depending on experience, reflects the importance of this role in supporting the council's waste management services.
Key Responsibilities:
- Engage with the public to provide guidance on waste disposal and recycling practices.
- Operate the site's weighbridge and manage chargeable rates for materials.
- Ensure compliance with safety and environmental standards.
Requirements:
- GCSE/Level 2 in Maths and English (Grade C or above) or equivalent.
- A minimum of 2 A-levels is desirable, as is a willingness to study towards relevant professional qualifications.
- Strong communication skills and confidence in working with the public.
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