Senior Portfolio Manager
18 hours ago
We are seeking an experienced Senior Portfolio Manager to lead our national retail and leisure sector account, providing strategic leadership and operational management.
As a key member of our team, you will be responsible for driving sustainable growth, ensuring statutory compliance, and delivering successful contract performance against agreed SLA/KPIs.
Key Responsibilities- Manage all commercial and operational aspects of the account, ensuring contractual obligations are met across the portfolio.
- Lead and develop a high-performing team of 4, providing regular feedback through formal and informal processes.
- Oversee a P&L of circa £12m, demonstrating value for money to the client while managing risk and identifying opportunities for strengthening the relationship.
- Strategically develop the account in partnership with the client, offering additional services and 'value add' as appropriate.
- Develop strong client relationships based on trust, providing timely responses to requests for help and support.
- Ensure continuous improvement across the account through effective complaint resolution, identifying root causes and implementing corrective actions.
- Measure and monitor satisfaction across the account, providing detailed reporting and analysis on trends, along with improvement plans as necessary.
- Serve as the main point of escalation for key client stakeholders and the internal team as required.
- A minimum of 5 years' experience in management and operational roles within the FM industry, specifically in client-facing national, multi-site contracts in the retail and leisure sector.
- Proven ability to lead, coach, and develop high-performing teams, adopting a 'hands-on' approach when needed.
- Strong budgetary management skills, with experience overseeing P&Ls of circa £15-20m.
- Demonstrable evidence of organically growing accounts, ensuring Health, Safety, Environmental, and Sustainability objectives are met.
- Ability to manage multiple priorities and escalations in fast-paced environments, with excellent data management, analysis, and reporting skills.
- Competitive salary: £60,000 - £80,000 per annum (dependent on experience)
- Bonus scheme
- Car allowance/car
- Pension scheme
- Life cover
- Paid sick leave
- Employee assistance program
- Enhanced maternity, paternity, and adoption leave
- Flexible working arrangements
Bellrock Property and Facilities Management is a leading provider of property and facilities management services. We pride ourselves on delivering exceptional results for our clients through our team's expertise, commitment, and passion.
-
Senior Property Portfolio Manager
3 weeks ago
Leicester, Leicester, United Kingdom Ritz Recruitment Full time £35,000 - £40,000Job Title: Senior Property Portfolio ManagerAbout the Role: We are seeking a highly skilled and experienced Senior Property Portfolio Manager to join our team in Leicester. As a key member of our property management team, you will be responsible for ensuring the delivery of a high-quality service to our customers and fostering professional working...
-
Insurance Portfolio Manager
4 weeks ago
Leicester, Leicester, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeAt STRIDE RESOURCE MANAGEMENT LTD, we are seeking a highly skilled Insurance Portfolio Manager to join our team.This pivotal role will involve managing and designing bespoke Corporate insurance programmes, providing peace of mind and assurance to our clients.As an Insurance Portfolio Manager, you will have overall responsibility for the management and design...
-
Capital Allowance Portfolio Manager
3 weeks ago
Leicester, Leicester, United Kingdom Cedar Full timeCedar is seeking a highly skilled Capital Allowances Manager to join their dynamic team. This role is ideal for an Assistant Manager looking to take the next step or a Manager seeking a change.The team is renowned for its expertise and provides a collaborative environment where you can work with talented individuals to develop your career. They operate in a...
-
Security Portfolio Manager
2 weeks ago
Leicester, Leicester, United Kingdom Momentum Security Recruitment Full timeJob Title: Security Portfolio ManagerWe are seeking a high-calibre Security Portfolio Manager to oversee a portfolio of client sites across the East Midlands region.Key Responsibilities:Operational responsibility for a portfolio of client sites across the regionAct as the main point of contact for operational issuesUndertake regular site visits to oversee...
-
Transformation Portfolio Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our 4Cs culture focuses on getting it right for our colleagues, customers, company, and community.Job DetailsWe're looking for a skilled Transformation Portfolio Manager to lead our central transformation portfolio plan. The...
-
Senior Property Portfolio Manager
1 day ago
Leicester, Leicester, United Kingdom Ritz Recruitment Limited Full timeAbout the CompanyOur client is a leading provider of high-quality student housing in 24 cities across the UK. They offer exceptional accommodation solutions, and as the largest single provider of second and third-year student accommodation in the UK, they are committed to delivering outstanding service.Job SummaryWe are seeking an experienced Senior Property...
-
Security Portfolio Manager
17 hours ago
Leicester, Leicester, United Kingdom Momentum Security Recruitment Full timeAbout Momentum Security RecruitmentMomentum Security Recruitment is a specialist recruitment agency providing quality focused services for the provision of permanent, contract & temporary staff across the EMEA region.Job OverviewWe are seeking a highly skilled Security Portfolio Manager to oversee a portfolio of client sites across the East Midlands region....
-
Financial Portfolio Manager
3 weeks ago
Leicester, Leicester, United Kingdom Blusource Professional Services Ltd Full timeJob Role OverviewWe are seeking a skilled Practice Accountant to join our team at Blusource Professional Services Ltd. The successful candidate will be responsible for managing a client portfolio and working closely with clients to provide expert accounting services.Key ResponsibilitiesManage a portfolio of clients, providing regular accounting services and...
-
Regional Portfolio Manager
2 weeks ago
Leicester, Leicester, United Kingdom Cobalt Recruitment. Full timeJob Title: Regional Portfolio ManagerAbout the Company:Our client is an award-winning and rapidly growing student housing provider known for high-quality accommodation across the UK. They specialize in sourcing, renovating, and managing premium student properties, handling the entire process in-house to maintain brand standards.Key Responsibilities:Manage a...
-
Insurance Portfolio Manager
4 weeks ago
Leicester, Leicester, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeAt STRIDE RESOURCE MANAGEMENT LTD, we are seeking a highly skilled Insurance Portfolio Manager to join our team. This pivotal role will involve managing and designing bespoke corporate insurance programs, leveraging strong technical knowledge and excellent client relationships to drive business growth.Key Responsibilities:Develop and implement comprehensive...
-
Security Portfolio Manager
2 weeks ago
Leicester, Leicester, United Kingdom Momentum Security Recruitment Full timeSecurity Contracts ManagerWe are seeking a quality-focused Security Contracts Manager to oversee a portfolio of client sites across the East Midlands region. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients.Key responsibilities will include:Operational responsibility for a portfolio of client...
-
Portfolio Management Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Cobalt Recruitment Full timeAbout the RoleCobalt Recruitment is seeking a highly skilled Regional Portfolio Manager to join our client's team. The successful candidate will be responsible for managing a portfolio of student properties across the Midlands region.Key ResponsibilitiesManage rent income and budget expenditure to achieve or exceed financial targets.Oversee the transition...
-
Claims Portfolio Manager
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewHastings Direct is seeking a highly skilled Claims Portfolio Manager to join our team. The ideal candidate will have a strong working knowledge of Home Claims and experience in managing complex claims.Key ResponsibilitiesManage a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goalsProvide each...
-
Claims Transformation Portfolio Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Claims Transformation Portfolio ManagerAre you a seasoned transformation professional looking for a new challenge? Do you have experience in leading multiple projects simultaneously and bringing structure to delivery? We're seeking a talented Claims Transformation Portfolio Manager to join our team at Hastings Direct.About the Role:We're a digital...
-
Insurance Portfolio Manager Leicester
1 day ago
Leicester, Leicester, United Kingdom Stride Resource Management Ltd Full timeJob Summary:We are seeking a skilled Insurance Portfolio Manager to join our team in Leicester. As a Corporate Account Director, you will play a pivotal role in managing and designing bespoke corporate insurance programs.About the Role:You will be responsible for managing client relationships, providing technical knowledge, and creating high-standard...
-
Music Industry Portfolio Manager
2 weeks ago
Leicester, Leicester, United Kingdom PPL PRS Full timeWe are seeking a highly skilled and experienced Music Industry Portfolio Manager to join our team at PPL PRS.The successful candidate will be responsible for managing a portfolio of Live Music customers, ensuring that their music usage is invoiced in line with our review requirements.The ideal candidate will have:Previous experience in a customer-focused...
-
Software Development Portfolio Manager
4 weeks ago
Leicester, Leicester, United Kingdom Vertex IT Solutions Ltd Full timeJob Summary:Vertex IT Solutions Ltd is seeking a skilled Software Development Portfolio Manager to lead the development of software applications and manage a portfolio of developments. The successful candidate will be responsible for prioritizing between new development and maintaining existing software, working to defined Quality Driven Standards and...
-
Insurance Portfolio Manager
1 week ago
Leicester, Leicester, United Kingdom University Of Leicester Full timeAbout the role:This is an exciting opportunity to work as part of the Insurance team at the University of Leicester.As a key member of the team, you will be responsible for managing the departmental travel and motor accounts, including negotiation and settlement of claims arising.You will provide technical specialist advice, support, and facilitation of all...
-
Senior Audit Manager
4 weeks ago
Leicester, Leicester, United Kingdom Public Practice Recruitment Ltd Full timeAbout the RoleWe are seeking an experienced and driven Senior Audit Manager to join our team in Leicester. As a Senior Audit Manager, you will be responsible for leading a diverse portfolio of clients, managing audit assignments from planning through to completion, and providing guidance and support to a team of audit professionals.Key...
-
Software Development Portfolio Manager
4 weeks ago
Leicester, Leicester, United Kingdom Vertex IT Solutions Ltd Full timeKey Responsibilities:As a Software Development Portfolio Manager at Vertex IT Solutions Ltd, you will be responsible for managing a portfolio of developments, prioritizing between new development and maintaining existing software. This role requires strong technical skills and the ability to work with stakeholders to ensure continuous improvement.Role...