Senior Property Portfolio Manager
1 month ago
Our client is a leading provider of high-quality student housing in 24 cities across the UK. They offer exceptional accommodation solutions, and as the largest single provider of second and third-year student accommodation in the UK, they are committed to delivering outstanding service.
Job SummaryWe are seeking an experienced Senior Property Portfolio Manager to lead our Midlands region team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality services to customers and fostering professional working environments.
Key Responsibilities:- Manage and lead a small team of Portfolio Managers over the Midlands region, ensuring they meet their targets and deliver high-quality service to clients.
- Oversee the team's operations, including arranging property visits, maintenance coordination, refurbishment projects, and end-of-tenancy processes.
- Partner with your region's Maintenance Coordinator to ensure maximum utilization of Maintenance Operatives and a high level of service delivery.
- Assist with monitoring the region's financials, including processing and managing payment of invoices from contractors and suppliers.
- Provide guidance and support to junior members of the department and provide training when needed.
- Build and maintain strong relationships with internal stakeholders and customers, identifying areas where the team can assist further.
- Attend and confidentially present in team and department meetings, discussing KPIs, performance, and strategy.
To be successful in this role, you will need:
- A proven track record of experience in managing and leading a team of property managers.
- Exceptional organizational skills and meticulous attention to detail.
- Outstanding communication skills and the ability to always maintain professionalism and discretion.
- Proven record of excellent customer service, including during contentious situations.
- Able to work autonomously while also collaborating effectively within a team.
We offer a competitive salary range of £35,000 - £40,000 per annum, plus up to 20% discretionary bonus, depending on performance.
The estimated annual salary for this position is approximately £43,200 - £48,000 based on the London living wage calculator for a location such as Leicester.
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