Senior Property Portfolio Manager

1 month ago


Leicester, Leicester, United Kingdom Ritz Recruitment Limited Full time
About the Company

Our client is a leading provider of high-quality student housing in 24 cities across the UK. They offer exceptional accommodation solutions, and as the largest single provider of second and third-year student accommodation in the UK, they are committed to delivering outstanding service.

Job Summary

We are seeking an experienced Senior Property Portfolio Manager to lead our Midlands region team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality services to customers and fostering professional working environments.

Key Responsibilities:
  • Manage and lead a small team of Portfolio Managers over the Midlands region, ensuring they meet their targets and deliver high-quality service to clients.
  • Oversee the team's operations, including arranging property visits, maintenance coordination, refurbishment projects, and end-of-tenancy processes.
  • Partner with your region's Maintenance Coordinator to ensure maximum utilization of Maintenance Operatives and a high level of service delivery.
  • Assist with monitoring the region's financials, including processing and managing payment of invoices from contractors and suppliers.
  • Provide guidance and support to junior members of the department and provide training when needed.
  • Build and maintain strong relationships with internal stakeholders and customers, identifying areas where the team can assist further.
  • Attend and confidentially present in team and department meetings, discussing KPIs, performance, and strategy.
Requirements

To be successful in this role, you will need:

  • A proven track record of experience in managing and leading a team of property managers.
  • Exceptional organizational skills and meticulous attention to detail.
  • Outstanding communication skills and the ability to always maintain professionalism and discretion.
  • Proven record of excellent customer service, including during contentious situations.
  • Able to work autonomously while also collaborating effectively within a team.
What We Offer

We offer a competitive salary range of £35,000 - £40,000 per annum, plus up to 20% discretionary bonus, depending on performance.

The estimated annual salary for this position is approximately £43,200 - £48,000 based on the London living wage calculator for a location such as Leicester.



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