Business Analyst
3 weeks ago
Role Overview
Kia Europe is seeking a highly skilled Business Analyst to join our Service & Quality team. As a key member of our team, you will be responsible for managing and leading research projects, competitor studies, and warranty claims analysis to ensure we stay ahead of the market.
Key Responsibilities
- Manage and lead research projects, competitor studies, and warranty claims analysis to identify trends and areas for improvement.
- Produce and distribute weekly and monthly activity and performance reports on our departments.
- Carry out in-depth monthly analysis of warranty claims, monitoring dealer activity and performance, and analyzing claims data to identify trends and focus areas.
- Provide administrative support for the coordination and management of warranty audit activity.
- Collate and produce accurate monthly invoicing files for relevant service programs.
- Assist the Quality team with the collation and provision of new model service data.
- Conduct research and competitor studies for service programs and warranty offerings.
- Provide general support and assistance to the Service & Quality and field teams.
Requirements
We are looking for a highly motivated and analytical individual with a passion for understanding data insights. Ideally, you will have a relevant degree in business, commerce, or statistics and excellent communication skills.
What We Offer
Kia Europe offers a range of benefits, including onsite chef, private dental care, private medical care, employee car scheme, flexible working hours, hybrid working, free weekly yoga, football, and badminton clubs, pool tables, dart board, and massage chairs onsite, pension, salary sacrifice, work from anywhere for one week a year, 24 days annual leave, and opportunity to get involved and give back via our charity partners.
Location
We are located a 5-minute walk from Walton-on-Thames station and have plenty of onsite parking for anyone driving. We have step-free access throughout the building and are committed to providing a supportive and inclusive environment for all employees.
Interview Process
The interview process will consist of a CV review, video interview, and assessment centre at our Head Office in Walton-On-Thames.
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