Customer Service Coordinator

15 hours ago


Birmingham, Birmingham, United Kingdom Ward Talent Team Full time

We are seeking a customer-focused Customer Service Coordinator to join our team at 10 Brindley Place in Birmingham City Centre. This is a permanent contract with guaranteed hours and an estimated salary of £14/hour.

Your role will involve providing exceptional customer service to visitors, tenants, and contractors. You will be responsible for managing access control, issuing access cards, and responding to email and telephone requests.

You will also work closely with our security team to ensure that only authorized persons enter the building. Additionally, you will assist with deliveries and post, contacting relevant tenants to advise, and reporting any security issues to the onsite security supervisor.

We offer a range of benefits, including Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We believe in growing our own talent and provide opportunities through our in-house Training Academy and Leadership Development Programme.



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