Sales Service Coordinator

4 days ago


Birmingham, Birmingham, United Kingdom Selco Builders Warehouse Full time
Sales Service Coordinator

Estimated salary: £35,000 - £45,000 per annum

Job Description:

At Selco Builders Warehouse, we are seeking a skilled Sales Service Coordinator to support our sales and service operations. The ideal candidate will be responsible for promoting sales and service, addressing customer issues, reviewing feedback, and implementing necessary changes.

  • As the primary point of contact for customers, you will focus on promoting sales and service, addressing complex customer issues, and resolving complaints with a focus on customer satisfaction.
  • You will work closely with the sales team to align service efforts with sales objectives and strategies, supporting them in managing customer accounts, processing orders, and tracking sales activities.
  • Evaluate and refine existing sales service processes to drive efficiency and effectiveness, collaborating with Sales Development Managers to identify improvement opportunities and implement necessary changes.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to evaluate data and make informed decisions.
Benefits:
  • A free health cash plan, profit-based bonus scheme, discounts and offers, generous staff discount, competitive company pension scheme, cycle to work scheme, holiday buying, free life assurance, and share save scheme.


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