Registered Care Manager
2 weeks ago
About Helping Hands
Helping Hands is a leading provider of home care services, dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love.
Main Responsibilities
- Manage the day-to-day operations of the branch to ensure efficiency, profitability, and high-quality care for all customers.
- Hold the CQC/CIW registration for the branch and ensure compliance with CQC/CIW guidelines.
- Recruit and develop a team of carers, guiding them through the recruitment process and providing ongoing support.
- Identify new business opportunities and contribute to the commercial growth of the branch.
- Regularly review branch operations to ensure customer needs are met and make adjustments as necessary.
- Communicate and implement policies and procedures effectively within the branch.
- Support staff and carers with training and development opportunities.
About You
To be successful in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving this. You'll also need knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, as well as experience working in the care sector at a management level. A full UK driving licence and access to your own vehicle are also required.
Benefits
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Bonus scheme
- Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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