Apprentice IT Professional

4 days ago


Worcester, Worcestershire, United Kingdom Warwick Independent Schools Foundation Full time
About the Role

The IT Support Apprentice will play a vital role in supporting the delivery of the foundation-wide SLA across all schools and departments. This is an exciting opportunity to develop your skills and knowledge in IT, while gaining valuable experience in a dynamic and supportive environment.

You will be responsible for acting as the initial point of contact for staff and students requiring help with IT issues and queries, proactive maintenance of IT systems and software, and accurate service desk information management.

Key Skills and Qualifications:

  • GCSEs (or equivalents) in any subject, with grades 4+ (A-C).
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above).
  • Able to demonstrate excellent customer service skills and a confident personality.

Work Environment:

  • 37 hours per week, Monday to Thursday (8am - 4.30pm) and Friday (8am - 4.00pm).
  • Occasional support outside of normal working hours may be required.

Future Prospects:

  • 92% of QA Apprentices secure permanent employment after finishing their apprenticeship.
  • Opportunities for further apprenticeship training and career advancement.


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