Beauty Consultant, House Of Fraser, Glasgow

2 days ago


Glasgow, Glasgow City, United Kingdom La Prairie Full time

**About the Role**

We are seeking a highly skilled and experienced Beauty Consultant to join our team at La Prairie, a renowned Swiss luxury brand. As a Beauty Consultant, you will be responsible for providing exceptional personalized skincare luxury services to our discerning clients.

**Key Responsibilities**

  • Make informed business decisions based on brand and business objectives.
  • Achieve sales objectives by retaining and recruiting clients, particularly High Net Worth Individuals and existing VIPs.
  • Develop meaningful business relationships across the store, especially with Personal Shoppers and concierges.
  • Maintain retail excellence by adhering to the highest standards of housekeeping and retail standards.
  • Create a deep connection with clients to understand their needs, build trust, and establish long-lasting relationships.
  • Proactively introduce and recommend relevant products, ensuring a personalized 1:1 luxury and professional service.
  • Maintain relationships through engaging clients using La Prairie Clienteling tools and systems.
  • Stay knowledgeable on all products, conveying their heritage, skin science, and benefits in a relevant manner to clients.
  • Ensure exceptional service by encouraging the application of products either on counter or within the cabin.

**Requirements**

  • Exceptional service mindset, taking pleasure in providing outstanding service to clients.
  • Strong retail experience.
  • Real passion for beauty and skincare.
  • Affinity for luxury, striving for excellence.
  • Strong business acumen to drive sales and exceed business objectives.
  • Entrepreneurial, audacious, and dynamic.
  • Ability to connect and engage with discerning clients, transforming connections into personal relationships through excellent interpersonal skills.
  • Ability to build relationships throughout the store to find new opportunities.
  • Ability to be a great team player as part of a high-impact team, driven by diverse thoughts and opinions.
  • Arabic speaker is essential.

**What We Offer**

  • A competitive salary and discretionary commission scheme.
  • 33 holiday days (including bank holidays).
  • Generous product allocation & discount.
  • Long Service Awards starting with 3 years service.
  • A free product to try every time there is a new launch.
  • Contributory pension scheme – 5% employer contribution.
  • Employee referral bonuses.
  • A range of opportunities to develop and grow personally and professionally.
  • Access to Retail Trust including virtual GP Services and HAPI app for discounts.
  • Annual performance reviews to ensure your La Prairie career is progressing in the right direction.


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