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DTU Administrator
2 months ago
About the Role
We are seeking a highly motivated and organized individual to join our administrative team within the Day Treatment Unit (DTU) at the Churchill Hospital, Oxford. As a key member of our team, you will provide comprehensive administrative support to our clinicians and patients, ensuring the smooth operation of our services.
Key Responsibilities
- Manage patient activity on a daily basis within DTU, including capturing waiting lists, admissions, discharges, and appointments using the Electronic Patient Record (EPR) system.
- Use other software systems, such as ARIA, to sense-check input of data on EPR.
- Have thorough knowledge of 18 weeks Referral to Treatment in relation to patients and how it applies to patients being referred to Oncology/Haematology and DTU.
- Answer the telephone and take messages from patients, relatives, doctors, and allied healthcare professionals, dealing with any queries as appropriate.
- Be responsible for greeting new patients, relatives, and visitors, directing them to the appropriate member of staff or area, and demonstrating excellent communication skills.
- Liaise with other departments within the hospital to book investigations and assist with transport queries.
- Update EPR and ARIA systems as required.
About Us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. We are committed to delivering compassionate excellence and putting patients at the heart of everything we do.
Person Specification
- Good general level of education (GCSEs/BTEC grade C or above or equivalent)
- Proficient in use of MS Office
- Experience working in a team as well as independently
- EPR/Aria Trained (desirable)
- Previous experience in the NHS/Public Sector (desirable)
