DTU Administrator
1 week ago
Job Summary
The Oxford University Hospitals NHS Foundation Trust is seeking a highly motivated and organized individual to join our administrative team within the Day Treatment Unit (DTU) at the Churchill Hospital, Oxford. As a key member of our team, you will provide comprehensive administrative support to the DTU nurses and service based at the Churchill Hospital, efficiently managing the processes underpinning the service.
Main Duties of the Job
Key responsibilities include:
- Use EPR to capture all patient activity on a daily basis within DTU, including completing waiting lists, admissions/discharges, ward attenders, and appointments.
- Use other software systems such as ARIA to sense-check input of data on EPR.
- Have thorough knowledge of 18 weeks Referral to Treatment in relation to patients and how this applies to patients being referred to Oncology/Haematology.
- Have thorough knowledge of 18 weeks Referral to Treatment in relation to patients and how this applies to patients being referred to DTU.
- Answer the telephone and take messages from patients, relatives, doctors, allied health care professionals, etc., and deal with any queries as appropriate.
Reception/Ward Clerk Role (DTU and Outpatients)
Responsibilities include:
- Greeting all new patients, relatives, and visitors and directing them to the appropriate member of staff/area while demonstrating excellent communication skills when dealing with patients, relatives, and members of the multidisciplinary team.
- Answering the telephone courteously and directing enquiries as appropriate.
- Liaising with other departments within the hospital to book any requested investigations.
- Assisting with any transport queries as required, checking the system for the week ahead and updating clinical staff of any patients arriving on hospital transport with special needs.
- Updating EPR and ARIA.
- Assisting with resolution for IT queries, equipment, or software (carts).
- Providing cover as needed to man outpatients reception, working with the Reception team to ensure all essential duties are undertaken and completed in a timely manner.
About Us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services and serving as a base for medical education, training, and research.
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Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our administrative team within the Day Treatment Unit (DTU) at the Churchill Hospital, Oxford. As a key member of our team, you will provide comprehensive administrative support to our clinicians and patients, ensuring the smooth delivery of our services.Key...
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Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our administrative team within the Day Treatment Unit (DTU) at the Churchill Hospital, Oxford. As a key member of our team, you will provide comprehensive administrative support to our clinicians and patients, ensuring the smooth operation of our services.Key...
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