Retail Leader

4 weeks ago


Leeds, Leeds, United Kingdom Sweaty Betty Full time
About the Role

We are seeking a highly motivated and experienced Retail Leader to join our team as a Store Manager. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the successful day-to-day running of the store.

Key Responsibilities:

  • Energize and motivate your team to deliver outstanding customer service and sales performance
  • Review KPIs and analyze sales data to identify areas for improvement and introduce strategies to help exceed store targets
  • Ensure policies, operational standards, and procedures are communicated, understood, and implemented
  • Develop and maintain relationships across the business, with customers, and with community partners
  • Drive the SB brand in your store community by building relationships and seeking new marketing techniques and inventive ways to drive traffic and increase sales
  • Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty
  • Take ownership of stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs
  • Be the product expert and knowledgeable trainer, educating your team and advising customers
  • Focus on fostering a supportive, productive, and inclusive environment, always putting your team first
  • Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall

Requirements:

  • Experience in a management role, at your best in a fast-paced and client-focused retail environment
  • Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
  • Proficient in POS systems
  • Budget management experience, including payroll, expenses, etc.
  • Exceptional customer service and team management skills
  • Proven people development experience
  • Interest in and awareness of market trends in the retail industry
  • Ability to work under pressure and manage multiple tasks at once
  • Operational mindset

What We Offer:

  • Generous clothing allowance
  • Excellent training and development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust – advice and support too
  • Dedicated budget to attend fitness classes (per store)
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following successfully passing probation)
  • Enhanced Family Leave policy
  • Cycle to work and Buzz bike scheme

Our Diversity, Equity, and Inclusion Commitment:

We are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and our world.

We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.



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