IT Service Desk Technician
3 weeks ago
Hobson Prior Ltd is looking for an experienced IT Service Desk Technician to join our team on a 12-month rolling contract. As a key member of our team, you will be responsible for providing technical support to employees globally.
Key Responsibilities- Answer calls, chats, and emails to provide IT support.
- Create and manage support tickets, ensuring all activities are documented.
- Troubleshoot and resolve issues or escalate to higher support levels.
- Research complex problems and identify trends.
- Follow up on open tickets and ensure timely resolution.
In addition to a competitive salary range of $65,000 - $85,000 per year, we offer a range of benefits including health insurance and paid time off.
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2 weeks ago
Chester, Cheshire, United Kingdom Hobson Prior Ltd Full timeJob Title: IT Service Desk ProfessionalHobson Prior Ltd is seeking an experienced IT Service Desk Professional to join their team on a 12-month rolling contract. This role involves providing technical and application support to employees globally, with a focus on delivering exceptional customer experiences.Key Responsibilities:Deliver high-quality IT support...
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