Senior Employee Relations Manager

4 weeks ago


Aldermaston, West Berkshire, United Kingdom eTeam Full time
Job Title: Senior Employee Relations Manager

As a Senior Employee Relations Manager at eTeam, you will play a critical role in leading and managing a personal case load and/or projects, drawing on relevant expertise to resolve complex issues and manage business risk.

Key Responsibilities:
  • Lead, coach and develop a diverse team to consistently provide high-quality, timely and effective HR/ER advice and support to the business in line with the company people plan.
  • Deliver a company-wide HR service line, including associated data management, provider management, legal compliance and delivery of supporting employee communications.
  • Lead the consistent delivery of high-quality HR/ER advice to customers, working to agreed SLAs and driving a customer-centric service and culture of continuous improvement and process optimization.
  • Enable the performance and results of the team by leading and delivering a defined HR service to support the needs of the business.
  • Provide data, undertake expert analysis, research and make recommendations on HR solutions.
  • Facilitate the creation and management of reports to track key measures of success.
  • Align AWE process, policies and practices to keep in line with best practice, legal requirements, etc.
  • Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
Requirements:
  • Strong Employee Relations experience with a proven track record in a previous HR role, in particular experience of dealing with numerous and highly complex Employee Relations cases.
  • Chartered member of the CIPD or a relevant degree/NVQ level 7 equivalent in Human Resource Management or similar.
  • Demonstrates strong commercial approach and understanding of business needs.
  • Passionate about customer service and delivering professional HR support to the business.
  • Experience of coaching and influencing line managers and senior business leaders.
  • Strong time management, organization and prioritization skills and the ability to work under pressure and to deadlines.
  • Resilient, adaptable and flexible.


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