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Newtown, Powys, United Kingdom HSBC Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers.The successful candidate will take ownership of customer transactions and service requests, answering product queries and educating customers on HSBC self-service devices.Key Responsibilities:Provide outstanding customer serviceTake...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional customer service, developing existing accounts, and bringing on new customers.
Key Responsibilities:- Answer incoming telephone calls in a timely and professional manner
- Process telephone, email, and website orders
- Advise customers of products and services on offer
- Handle customer queries and resolve any issues in line with personal level of responsibility
- Develop and maintain relationships with existing accounts
- Participate in daily telesales campaigns to develop customer relations and increase sales
- Make proactive sales calls to potential new accounts
- Conduct follow-up calls to existing accounts to promote new products and services
We are a well-established, family-run SME based in Newtown, Powys, and we offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
