Hospitality Experience Provider

19 hours ago


Newport, Newport, United Kingdom Accor Full time

We are a global leader in the hospitality industry, and we're looking for talented individuals like you to join our team. As a hotel team member, you will be part of a dynamic and fast-paced environment, working closely with colleagues to deliver exceptional customer service and exceed guest expectations.

In this role, you will be responsible for ensuring that our guests receive a warm and welcoming experience from the moment they arrive until their departure. This includes greeting and checking in guests, responding to requests, and settling accounts in a timely and efficient manner.

Key Responsibilities:

  1. Greet and welcome guests, setting the tone for a memorable stay
  2. Provide exceptional service, responding promptly to guest requests and resolving any issues that may arise
  3. Take initiative to add a personalized touch to each guest's stay, ensuring their experience is truly unforgettable
  4. Promote our hotel facilities and services, looking for opportunities to enhance a guest's stay through up-selling

Salary Range: $45,000 - $65,000 per year (dependent on location and experience)



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