Insurance System Trainer
4 weeks ago
We are seeking an experienced IT Trainer to join our Insurance Broker client to support the successful rollout of a new Claims platform.
This is a fantastic opportunity to be at the heart of a pivotal change, ensuring our team members are well-equipped to adopt and effectively use the system.
As the IT Trainer, you will be responsible for designing and delivering comprehensive training programs tailored to users at various levels.
Key Responsibilities:
- Design and deliver engaging training sessions on the new insurance system for a diverse range of users.
- Create user-friendly training materials such as user guides and video tutorials.
- Assess the learning needs of different departments and customise training programs accordingly.
- Offer post-training support and act as a point of contact for queries related to system usage.
- Conduct regular refreshers and updates to ensure users remain proficient in system usage.
Requirements:
- A background in the insurance sector is highly desirable.
- Proven track record in delivering IT training for complex systems to varied audiences.
- Strong understanding of the workflows and processes in the insurance industry.
- Excellent communication and presentation skills.
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