Software Trainer

3 weeks ago


London, Greater London, United Kingdom Howden Full time

Role Overview

We are seeking a skilled Software Trainer to support our staff in mastering key Insurance Applications, with a strong focus on Acturis, as well as Microsoft Office and other bespoke systems.

As a Software Trainer, you will play a pivotal role in enabling employees to perform at their best by delivering engaging and effective training sessions, both in-person and virtually. You will be responsible for planning, creating, and delivering training on IT systems and software applications, with a focus on Acturis, and providing first-line support for system users and handling basic troubleshooting.

  1. Plan and deliver training on IT systems and software applications, with a strong focus on Acturis, via classroom sessions and virtual platforms.
  2. Learn and integrate new digital tools like eLearning applications and Digital Adoption Solutions to enhance training delivery.
  3. Provide first-line support for system users and handle basic troubleshooting.
  4. Collaborate with internal team members and departments to identify and address business training needs.
  5. Deliver high-level training on insurance software, MS Office, and other internal IT applications as needed.
  6. Assess the training needs of individuals and groups, ensuring a personalized approach.
  7. Stay ahead of the curve by researching, preparing, and updating training materials.
  8. Leverage new technologies, including DAS and Microsoft Teams, to improve the delivery and accessibility of training.
  9. Conduct post-training assessments to evaluate knowledge transfer and identify areas for improvement.

About Howden

We value diversity and consider our people our chief competitive advantage. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

We are committed to providing reasonable accommodations to ensure that our positions align well with your needs.


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