Software Trainer

3 weeks ago

London, Greater London, United Kingdom Howden Full time
Software Trainer Role at Howden

We are looking for a skilled Software Trainer to join our team at Howden. As a Software Trainer, you will play a crucial role in supporting our staff in mastering key Insurance Applications, particularly Acturis, as well as Microsoft Office and other bespoke systems.

Key Responsibilities:

  • Plan, create, and deliver training on IT systems and software applications, with a focus on Acturis, via classroom sessions and virtual platforms.
  • Learn and integrate new digital tools, such as eLearning applications and Digital Adoption Solutions, to enhance training delivery.
  • Maintain accurate training records and produce Management Information for tracking progress.
  • Provide first-line support for system users and handle basic troubleshooting.
  • Collaborate with internal team members and departments to identify and address business training needs.
  • Deliver high-level training on insurance software, MS Office, and other internal IT applications as needed.
  • Assess the training needs of individuals and groups, ensuring a personalized approach.
  • Stay ahead of the curve by researching, preparing, and updating training materials.
  • Leverage new technologies to improve the delivery and accessibility of training.
  • Conduct post-training assessments to evaluate knowledge transfer and identify areas for improvement.

About Howden:

We are a collective of talented and passionate people working together to push the boundaries of insurance. Our strength lies in our ability to collaborate as a powerful international team, with a shared passion and no-limits mindset.

What We Offer:

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We believe in supporting our people in every aspect of their lives, with a focus on work-life balance and career progression.

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