Customer Service Professional

5 days ago


Maidstone, Kent, United Kingdom Stellantis &You Full time

We're seeking a highly motivated Customer Service Professional to join our team at Stellantis &You UK. This role offers a unique opportunity to develop your skills and knowledge in customer service, with comprehensive training via our Performance Academy.

Key Responsibilities:
  • Prioritize customer satisfaction and provide exceptional support through various communication channels.
  • Efficiently adopt new digital systems and processes as part of our digitalisation strategy.
  • Analyse vehicle health check results to propose additional work and sell-up related services.
  • Upsell Service Plans to retain customers within the group, ensuring seamless interactions and updates on progress or required works.
What We Offer:
  • A competitive salary range of £22,000 - £28,000 per annum, based on location and experience.
  • A company car scheme offering up to two vehicles.
  • A contributory pension scheme with up to 7% Employer Pension Contribution.
  • Annual leave entitlement starting at 22 days, increasing to 26 days with continued service, plus bank holidays.
  • Exclusive retail discounts through our Rewards Apps.
  • Enhanced Maternity, Paternity, and Adoption Leave policies.
  • An Employee Assistance Program for overall well-being.


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