Customer Service Representative

1 week ago


Chelmsford, Essex, United Kingdom Booker Group Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Part Time Branch Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.

Main Responsibilities

As a Part Time Branch Assistant, you will be responsible for:

  • Providing excellent customer service and ensuring customers receive a speedy and efficient shopping experience.
  • Maintaining a clean and organized store environment, including shelves and stock areas.
  • Processing transactions accurately and efficiently through the tills.
  • Assisting with stock management, including receiving and storing stock.
  • Working collaboratively with colleagues to achieve team goals and objectives.

Requirements

To be successful in this role, you will need:

  • A can-do attitude and a passion for delivering excellent customer service.
  • Experience within the Wholesale or Retail environment, ideally.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • A willingness to go the extra mile to ensure customer satisfaction.

What's in it for you?

As a Part Time Branch Assistant with Booker, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to exclusive discounts and offers through our colleague card scheme.

About Booker

Booker is a leading Wholesale and Retail company, dedicated to delivering exceptional customer service and providing a wide range of products to our customers. We are committed to investing in our people and providing opportunities for career development and progression.



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