Digital Banking and Payments Expert

1 day ago


London, Greater London, United Kingdom Discover Financial Services Full time
About This Opportunity

We are seeking an experienced Implementation and Product Specialist to join our team in a key role that will support and lead strategic operational initiatives. The ideal candidate will have expertise in EMV certification and product implementation, with a strong understanding of the payments ecosystem.

This is a fantastic opportunity to join a dynamic and growing organization, working with a talented team of professionals who share a passion for delivering innovative financial solutions. As an Implementation and Product Specialist, you'll play a critical role in shaping our international markets strategy, driving business growth, and enhancing customer experience.

Responsibilities
  • Supports and leads strategic operational initiatives in international markets, ensuring effective collaboration and communication with stakeholders
  • Identifies opportunities for process improvement within existing processes and support models, implementing changes to drive efficiencies and enhance customer experience
  • Supports the commercialization of products being launched to the network, ensuring partners (internal & external) are set up for success and meeting business objectives
  • Actively manages and escalates risk and customer-impacting issues within the day-to-day role, working closely with management to resolve problems efficiently
Requirements
  • Bachelor's Degree in Business Administration and Management, Engineering, Information Technology, or related field
  • Experience in EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS or related
  • In lieu of a degree, experience in EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS or related


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