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Customer Experience Lead

1 month ago


Newton Aycliffe, Durham, United Kingdom Sainsbury's Supermarkets Ltd Full time

Job Overview

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We are seeking a seasoned Retail Store Manager to lead our convenience store in Newton Aycliffe. As a key member of our team, you will be responsible for driving sales growth and delivering exceptional customer service.

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About the Role

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This is an excellent opportunity for an experienced retail professional to join our team as a Customer and Trading Manager. You will be responsible for managing your team's performance, planning resources effectively, and ensuring customers are delighted with their shopping experience.

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Key Responsibilities

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Your main responsibilities will include:

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  • Managing your team's performance and time;">
  • Demonstrating a decisive, organized, and inclusive approach;">
  • Planning resources effectively to meet customer demands;">
  • Ensuring customers are always delighted with their shopping experience;">
  • Reporting into the Store Manager and collaborating with other managers to plan in advance.">
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What We Offer

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As a valued member of our team, you will receive:

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  • A competitive salary range from £29,250 pro rata based on your experience and store size;">
  • A generous holiday entitlement and pension scheme;">
  • An exclusive discount card offering 10% off at Sainsbury's and other partner stores;">
  • Free food and hot drinks provided in all our stores;">
  • Wellbeing support and access to colleague networks.">
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Salary: £29,250 pro rata based on your experience and store size.