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Customer Experience Lead
1 month ago
Job Overview
">We are seeking a seasoned Retail Store Manager to lead our convenience store in Newton Aycliffe. As a key member of our team, you will be responsible for driving sales growth and delivering exceptional customer service.
">About the Role
">This is an excellent opportunity for an experienced retail professional to join our team as a Customer and Trading Manager. You will be responsible for managing your team's performance, planning resources effectively, and ensuring customers are delighted with their shopping experience.
">Key Responsibilities
">Your main responsibilities will include:
">- ">
- Managing your team's performance and time;">
- Demonstrating a decisive, organized, and inclusive approach;">
- Planning resources effectively to meet customer demands;">
- Ensuring customers are always delighted with their shopping experience;">
- Reporting into the Store Manager and collaborating with other managers to plan in advance.">
What We Offer
">As a valued member of our team, you will receive:
">- ">
- A competitive salary range from £29,250 pro rata based on your experience and store size;">
- A generous holiday entitlement and pension scheme;">
- An exclusive discount card offering 10% off at Sainsbury's and other partner stores;">
- Free food and hot drinks provided in all our stores;">
- Wellbeing support and access to colleague networks.">
Salary: £29,250 pro rata based on your experience and store size.