Customer Experience Ambassador

1 month ago


Newton Aycliffe, Durham, United Kingdom McDonald's Full time

Company Overview

McDonald's UK is a leading fast-food chain with over 50 years of experience. Our brand is built on core values: Serve, Inclusion, Integrity, Community and Family. We strive to create a safe, respectful and inclusive workplace, offering quality jobs and opportunities to all.

About the Role

We are seeking a Customer Care Assistant who will be the face of our restaurant. As a key member of our team, you will provide exceptional customer service, ensuring a seamless experience for our customers. Your responsibilities will include making children feel welcome, handing out balloons, organizing special events, and maintaining high standards of cleanliness in the dining area and toilets.

Key Skills and Qualifications

To succeed in this role, you must have effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact. You should also be able to maintain high energy levels while working efficiently and productively. As a team player, you will work well with others to achieve our goals.

Benefits Package

As a valued member of our team, you will receive a competitive salary (£19,500 - £21,000 per annum), holiday pay, Service Awards, meal allowance, and employee discounts from top high-street and online brands. These benefits demonstrate our commitment to your growth and development.



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