Housing Benefit and Council Tax Support Expertise Lead

2 weeks ago


City Of London, United Kingdom Capita plc Full time
About the Role

The successful candidate will have previous experience in a Housing Benefits/Council Tax Support environment and excellent customer care and written/verbal communication skills.

They will also have in-depth knowledge of Housing Benefits/Council Tax Support legislation and be able to conduct Housing Benefit and Council Tax Support Assessments.

Key Responsibilities
  1. Raise any issues that may affect the contract with the Line Manager and/or Benefits.
  2. Encourage and participate in additional activities and projects as requested by the Line Manager such as cold reports and system testing.
Our Benefits

We offer a competitive basic salary of £27,000 (£29,750 if London Based), 23 days' holiday (rising to 27) with the opportunity to buy extra leave, and a range of benefits including auto-enrolment to our company pension and life assurance.

We value diversity and inclusion and welcome applications from candidates who are passionate about delivering exceptional customer service.



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