Housing Benefit and Council Tax Support Expertise Lead
2 weeks ago
The successful candidate will have previous experience in a Housing Benefits/Council Tax Support environment and excellent customer care and written/verbal communication skills.
They will also have in-depth knowledge of Housing Benefits/Council Tax Support legislation and be able to conduct Housing Benefit and Council Tax Support Assessments.
Key Responsibilities- Raise any issues that may affect the contract with the Line Manager and/or Benefits.
- Encourage and participate in additional activities and projects as requested by the Line Manager such as cold reports and system testing.
We offer a competitive basic salary of £27,000 (£29,750 if London Based), 23 days' holiday (rising to 27) with the opportunity to buy extra leave, and a range of benefits including auto-enrolment to our company pension and life assurance.
We value diversity and inclusion and welcome applications from candidates who are passionate about delivering exceptional customer service.
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