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Technical Field Service Expert

2 months ago

Rugby, Warwickshire, United Kingdom Genius Recruit Ltd Full time
Job Description

**Job Summary:**

We are seeking a highly skilled Field Service Engineer to join our team at Genius Recruit Ltd. As a Field Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing our organisation's equipment on site.

Key Responsibilities:

  • Conduct customer visits as assigned by Service Administration
  • Install, maintain, troubleshoot, and repair all types of our organisation's equipment on site
  • Provide onsite customer training
  • Perform equipment rebuilds
  • Conduct Force and displacement calibrations of equipment to UKAS accreditation
  • Prepare visit reports, installation and service reports, travel expense reports, and time sheets
  • Independently manage documentation required to fulfill customer orders
  • Support Sales and Operations departments
  • Ensure compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements, norms, and internal technical guidelines to mitigate health and financial risks
  • Manage costs within budget
  • Track product modifications and technical changes to our organisation's equipment

Requirements:

  • Bachelor's degree or equivalent in electrical or mechanical engineering
  • Proficient in technical field service and customer support
  • Knowledge and experience of hydraulic systems
  • Knowledge and experience of electromechanical systems
  • Knowledge and understanding of software solutions and electronics
  • Ability to work autonomously
  • Valid Driving Licence
  • Excellent communication skills
  • Openness to travel
  • Adaptability
  • Strong team collaboration skills within an interdisciplinary environment

About Genius Recruit Ltd:

We are a global organisation that values innovation and technical expertise. Our team is passionate about providing exceptional technical support to our customers.