Senior Contracts Manager

5 days ago


Gillingham, Kent, United Kingdom 18 Recruitment Limited Full time

Job Summary:

18 Recruitment Limited is seeking an experienced Contracts Manager to join their team. The successful candidate will be responsible for the full running of a contract, including program planning, scheduling works, KPI monitoring, and performance improvement. The role will involve managing a direct workforce and working in partnership with a local authority client.

Key Responsibilities:

• Manage the day-to-day running of the contract, including program planning and scheduling works

• Monitor and improve KPIs to ensure high levels of performance

• Manage a direct workforce of Contracts Supervisors, Multi-Trade Operatives, and Admin/Planning Team members

• Work in partnership with the local authority client to deliver reactive and planned maintenance works

• Manage health and safety on site and ensure compliance with relevant legislation

• Resolve escalated complaints and meet staff training needs

• Organise sub-contractors and work allocation to ensure efficient delivery of works

• Develop and implement strategies to improve productivity and customer satisfaction

Requirements:

• Proven track record in leading and delivering response maintenance contracts with public sector or housing association clients

• Experience mobilising public sector contracts is an advantage

• IT literate with good knowledge of Microsoft packages

• Ability to understand client and contract requirements to maximise productivity and measure improvement

• Excellent written and oral presentation skills

• Good understanding of health and safety legislation

• Experience of managing and improving internal and external customer relationships and conflict handling

• Experience managing a large directly employed workforce, including Supervisors and Multi-Trade Operatives

What We Offer:

18 Recruitment Limited is a leading recruitment agency, and we offer a competitive salary and benefits package to the successful candidate.



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