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Account Director

2 months ago


London, Greater London, United Kingdom Direct Recruitment Full time
About the Role

We are seeking an experienced Account Director to lead our client engagement team and drive value for our client, a highly reputable creative agency in the retail and entertainment sector.

The successful candidate will have a proven track record of delivering integrated marketing campaigns and will be responsible for leading project strategy, implementation, and execution across one key account.

The Account Director will inspire and motivate a cross-functional team to deliver high client satisfaction by handling client expectations while driving toward campaign and project KPIs.

Key Responsibilities
  • Establish and maintain strong, professional relationships with clients by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy.
  • Manage integration of cross-functional teams including strategy, creative, technology, analytics, and production to deliver seamless execution of all initiatives.
  • Plan and implement execution roadmaps by working closely with account lead, strategy, and creative teams while ensuring projects are on time and on budget.
  • Ask questions and think strategically relative to campaigns on topics including strategy, creative, and production.
  • Collaborate with team to develop accurate and informed schedules and budgets.
  • Anticipate and detect areas of conflict and opportunities to avoid financial, operational, and/or strategic issues - address or escalate each issue effectively and efficiently.
  • Communicate implications of changed plans to client and agency teams in an effective and timely manner.
  • Lead teams across functional areas, ensure all members are meeting deliverables, and resolve issues both with the client and internally relative to all facets of client engagement.
  • Responsible for resource management, and planning across a cross-functional team.
Requirements
  • 7+ years of experience working for a leading brand, advertising, or digital/loyalty agency.
  • Proven ability to deliver integrated campaigns and solid experience of working with a creative development and suppliers.
  • A passion for Kids and Family Marketing and ideally experience with similar brands.
  • Good business and financial acumen.
  • Demonstrated experience working with major brands to support strategic brand communications using integrated omni-channel marketing campaigns.
  • A collaborator, leader, and team member with strong work ethic and motivation to deliver exceptional results.
  • Excellent analytical skills, commitment to client objectives, and proven ability to manage expectations.
  • Incredible at time-management and project plan development, impeccable organization, and the flexibility to adapt to changes and prioritization.
  • Proven delivery/execution leadership (internal and client) and strong communication and presentation skills - articulate, straightforward, and engaging.
  • Lead discussions with internal team members, setting clear expectations on timeline and deliverables and communicating them clearly.
  • Deep experience in client services/account management and/or project management in an advertising agency, marketing company, or client-side marketing department.
  • Comfortable paving the way for process and standardization, especially for new projects. Also, flexible enough to integrate into existing processes that may already be established.
  • Excellent written and oral presentation skills. Comfortable working with senior-level clients daily.
  • Experience managing, developing, and mentoring direct reports.