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Account Director
2 months ago
We are seeking an experienced Account Director to lead our client engagement team and drive value for our client, a highly reputable creative agency in the retail and entertainment sector.
The successful candidate will have a proven track record of delivering integrated marketing campaigns and will be responsible for leading project strategy, implementation, and execution across one key account.
The Account Director will inspire and motivate a cross-functional team to deliver high client satisfaction by handling client expectations while driving toward campaign and project KPIs.
Key Responsibilities- Establish and maintain strong, professional relationships with clients by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy.
- Manage integration of cross-functional teams including strategy, creative, technology, analytics, and production to deliver seamless execution of all initiatives.
- Plan and implement execution roadmaps by working closely with account lead, strategy, and creative teams while ensuring projects are on time and on budget.
- Ask questions and think strategically relative to campaigns on topics including strategy, creative, and production.
- Collaborate with team to develop accurate and informed schedules and budgets.
- Anticipate and detect areas of conflict and opportunities to avoid financial, operational, and/or strategic issues - address or escalate each issue effectively and efficiently.
- Communicate implications of changed plans to client and agency teams in an effective and timely manner.
- Lead teams across functional areas, ensure all members are meeting deliverables, and resolve issues both with the client and internally relative to all facets of client engagement.
- Responsible for resource management, and planning across a cross-functional team.
- 7+ years of experience working for a leading brand, advertising, or digital/loyalty agency.
- Proven ability to deliver integrated campaigns and solid experience of working with a creative development and suppliers.
- A passion for Kids and Family Marketing and ideally experience with similar brands.
- Good business and financial acumen.
- Demonstrated experience working with major brands to support strategic brand communications using integrated omni-channel marketing campaigns.
- A collaborator, leader, and team member with strong work ethic and motivation to deliver exceptional results.
- Excellent analytical skills, commitment to client objectives, and proven ability to manage expectations.
- Incredible at time-management and project plan development, impeccable organization, and the flexibility to adapt to changes and prioritization.
- Proven delivery/execution leadership (internal and client) and strong communication and presentation skills - articulate, straightforward, and engaging.
- Lead discussions with internal team members, setting clear expectations on timeline and deliverables and communicating them clearly.
- Deep experience in client services/account management and/or project management in an advertising agency, marketing company, or client-side marketing department.
- Comfortable paving the way for process and standardization, especially for new projects. Also, flexible enough to integrate into existing processes that may already be established.
- Excellent written and oral presentation skills. Comfortable working with senior-level clients daily.
- Experience managing, developing, and mentoring direct reports.