Ambulance Service Health Advisor

4 weeks ago


Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full time
Job Overview

South Central Ambulance Service NHS is seeking a skilled and compassionate individual to fill the role of Health Advisor in our 111 Call Centre. As a key member of our team, you will be responsible for providing high-quality patient care and support to individuals in need.

The ideal candidate will possess excellent communication skills, a calm and professional demeanor, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional patient care and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.

Main Responsibilities:

  • Respond to incoming 111 calls in a timely and professional manner
  • Assess patient needs and provide appropriate advice and support
  • Work collaboratively with other team members to ensure seamless patient care
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Good all-round education (2 GCSEs at grade 4 or above, including English) or equivalent experience
  • Customer service experience, preferably in a healthcare setting
  • Basic computer literacy and ability to use IT systems
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and collaborative work environment
  • Flexible working arrangements to suit individual needs

About Us:

South Central Ambulance Service NHS is a leading provider of emergency and urgent care services in the UK. We are committed to delivering high-quality patient care and improving health outcomes in our communities. If you share our values and are passionate about making a difference, we encourage you to join our team.



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