Ambulance Service Health Advisor
4 weeks ago
South Central Ambulance Service NHS is seeking a skilled and compassionate individual to fill the role of Health Advisor in our 111 Call Centre. As a key member of our team, you will be responsible for providing high-quality patient care and support to individuals in need.
The ideal candidate will possess excellent communication skills, a calm and professional demeanor, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional patient care and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.
Main Responsibilities:
- Respond to incoming 111 calls in a timely and professional manner
- Assess patient needs and provide appropriate advice and support
- Work collaboratively with other team members to ensure seamless patient care
- Participate in ongoing training and development to enhance skills and knowledge
Requirements:
- Good all-round education (2 GCSEs at grade 4 or above, including English) or equivalent experience
- Customer service experience, preferably in a healthcare setting
- Basic computer literacy and ability to use IT systems
- Excellent communication and interpersonal skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A supportive and collaborative work environment
- Flexible working arrangements to suit individual needs
About Us:
South Central Ambulance Service NHS is a leading provider of emergency and urgent care services in the UK. We are committed to delivering high-quality patient care and improving health outcomes in our communities. If you share our values and are passionate about making a difference, we encourage you to join our team.
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